11x certified across Salesforce, AWS, GitHub & Copado — Salesforce Platform Administrator & Platform Administrator II · Platform App Builder · Agentforce Specialist · AWS DevOps Engineer – Professional · Agentblazer Champion & Innovator '26
4+ years across Operations, Banking and Recruitment, now focused on Salesforce administration, configuration and automation — with AWS and DevOps skills built hands-on alongside it. Open to Salesforce Administrator, CRM Support and Cloud/DevOps Support roles.
Source-driven Salesforce development — metadata tracked in Git, with a GitHub Actions workflow that validates changes and runs Apex tests against scratch orgs before merge.
Applied administration concepts — security, access, configuration, automation — to a full business scenario: users, records, data and business processes.
Built and configured employee-agent scenarios with Agentforce, exploring how AI agents support users and automate business interactions.
Connected Data 360 capabilities with Agentforce to explore trusted, unified data behind AI-driven CRM experiences.
Built record-triggered automation, translating business requirements into automated Salesforce processes.
Created Prompt Builder templates — a sales email template, a Flex template, and an engagement email prompt — combining CRM data, automation and generative AI.
Configured a Salesforce org for users — profiles, roles, permission sets, and org/playground administration.
Three-tier app deployed via GitOps — Terraform provisions the EKS cluster, Jenkins builds and pushes the image, ArgoCD syncs it into Kubernetes, Prometheus/Grafana monitor it.
Security built into the pipeline, not bolted on — SonarQube for code quality, Trivy for image scanning, before anything deploys to EC2.
Modular AWS infrastructure as code — Terraform provisions EC2/VPC/IAM, Ansible handles configuration management on top.